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The following questions are frequently asked by our customers. Please feel free to email us with any questions you may have.
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Privacy Policy
Return Policy
Payment Methods
Hounds Tooth Fundraisers
Shipping my Order
Payment Information
Q: Privacy Policy
Is the information I provide to your site shared with any other businesses?
A:
We do not share any information with any other parties. All of your information remains with Hounds Tooth Marketplace. We respect your right to privacy and understand that you do not want it shared with anyonelse.
Q: Return Policy
What if I want to return an item?
A:
While we hope you will love everything you purchase from Hounds Tooth, we understand at times you may want to return an item.
We do our best to describe everything as accurately as possible. However, if you are not fully satisfied you may return the item and will be refunded the cost of the item. We regret that we can not refund the shipping costs.
Q: Payment Methods
What method of payments do you accept?
A:
We accept Visa, Mastercard, Discover, American Express and Paypal. We also accept checks and money orders. Please allow an additional 5 days for check processing.
Q: Hounds Tooth Fundraisers
How does Hounds Tooth help animal shelters and rescue groups?
A:
We can work with your group on fundraising events. You promote the fundraiser and receive a percentage of the sales. We offer different programs to valid shelters and rescue groups, contact us at houndstooth@houndstootpa.com for additional information.
Q: Shipping my Order
When will I receive my order?
A:
We ship our orders within 48 hours. Special Order items require a longer delivery time and is listed within the product information. Our orders are shipped either USPS Priority Mail or Fed Ex.
Q: Payment Information
Is my payment information secure?
A:
Our site uses a secure site that encrypts your payment information.
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